Trinity Launches Chat Bot Technology


It’s never been easier to buy kit and home insurance with Trinity Insurance Services. With the launch of the new Chatbot, buying your insurance has become faster so that you can fit it into your busy military schedule.

Many customers prefer interacting with Chatbots as they are responsive, give answers promptly, accurately recall your entire buying history, and never lose patience. These virtual assistants offer outstanding customer service, meeting customers’ expectations and automating repetitive tasks.

All you need to do is log on to Facebook, go to the ‘Talk to Trinity’ page and then start the conversation. You will then be asked a few questions so that we can find the best insurance for you.

Managing Director and Ex Gurkha Officer, Mark Austin said, “Making our customer experience a quick, clear and painless process is in our up most priorities. With the introduction of a Chatbot, it allows our clients to get on with their lives.”

You can currently buy kit and home insurance via the Chatbot as well as online with our other products.

Written by Trinity Insurance

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