NEW SUPPORT PLATFORM LAUNCHED FOR VETERANS

In November last year, the MoD announced that £2 million of new funding had been released to support British Armed Forces Veterans. This funding has resulted in the creation of a new ‘one stop’ service, the Veterans’ Gateway, which will be launched in the week beginning 22nd May 2017.

The Veterans’ Gateway aims to make it easier for veterans in need to find the right support sooner, by giving access to a wide range of organisations in one place.
A team of advisors are available 24 hours a day, 7 days a week and will assess people at the first point of contact, directing them to the organisation that is best placed to help them. There is also a Self Help service section online, which allows veterans to search for advice independently.

The website will have online chat, phone and text message services that are available to all veterans, regardless of where they are in the world. They can also seek face to face support through the network of partners available in the UK and overseas.

The Veterans’ Gateway contact centre will be staffed by skilled advisers, many who will be veterans or previous members of the Armed Forces. So far, a group of 26 partners have signed up to be a part of Veterans’ Gateways:

You can learn more about the Veterans’ Gateway on their website, and you can also follow them on Facebook and Twitter.

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Written by Trinity Insurance

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