In November last year, the MoD announced that £2 million of new funding had been released to support British Armed Forces Veterans. This funding has resulted in the creation of a new ‘one stop’ service, the Veterans’ Gateway, which will be launched in the week beginning 22nd May 2017.
The Veterans’ Gateway aims to make it easier for veterans in need to find the right support sooner, by giving access to a wide range of organisations in one place.
A team of advisors are available 24 hours a day, 7 days a week and will assess people at the first point of contact, directing them to the organisation that is best placed to help them. There is also a Self Help service section online, which allows veterans to search for advice independently.
The website will have online chat, phone and text message services that are available to all veterans, regardless of where they are in the world. They can also seek face to face support through the network of partners available in the UK and overseas.
The Veterans’ Gateway contact centre will be staffed by skilled advisers, many who will be veterans or previous members of the Armed Forces. So far, a group of 26 partners have signed up to be a part of Veterans’ Gateways:
- The Royal British Legion
- Royal British Legion Industries
- Poppy Factory
- Help for Heroes
- Veterans UK
- RFEA – The Forces Employment Charity
- Blesma – the Limbless Veterans Charity
- Blind Veterans UK
- Combat Stress
- Forces Pension Society
- Walking with the Wounded
- Officers’ Association
- Career Transition Partnership
- Family Fund
- Tax Help for Older People