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"Trustworthy, efficient and professional. Rachel, who looks after the North East, understands the needs of soldiers and officers as far their products are concerned. I highly recommend Trinity Insurance."
- E Asumadu
“I was extremely impressed by the manner in which I was spoken to and the explanation of the entire process. Notwithstanding the fact that I managed to achieve a significant monthly saving for the same cover I previously had.”
- Ms M Deepcut
"I’m writing to thank you for all your hard work with providing us with insurance for our annual Ski-Bob trip to Austria. BLESMA only has limited resources to spend on these trips and the money that you helped us to save will allow me to provide more fun things for the members over the next 12 months. Honestly, it’s also nice to know that organistations like Trinity are ‘onside’ with what we’re trying to do.
You will be pleased to know that this year’s trip was a resounding success, 12 students were successfully qualified as competent ski-bikers and three of those were recommended to go on the next instructors course. Of course, the most important thing was the difference that the trip made to the lives of some of the guys, many of whom believed they’d never be able to do things like this again."
- Dave Coulton, Activities Manager, British Limbless Ex-Serviceman’s Association
"My local advisor was excellent, they explained the merits of different policies so they were easy to understand and I feel I have made the best choice possible. They also kept in touch and informed me when my premium needed to be altered with some different options.”
- Mr J Maidstone
"Just like to say a big thanks to Stacey Anderson, bought my insurance all together and saved myself a few quid, excellent service and highly reccomend Trinity."
- Corporal Brad C, 3 Para
"Rebecca is extremely friendly and approachable. Explaining the policy to me in full and most importantly saved me and family money. I would definitely recommend Rebecca and Trinity Insurance to my friends."
- CPL Baker Kinloss
"I have had the pleasure of dealing with Dan Faulkner from your offices recently and just wanted to let you know how helpful he has been in sorting out some of the AFPST insurance policies. Dan is always very professional, reliable and I have appreciated his help with updating and organising this work. He is great to deal with on the phone, always calm and sounds like nothing is too much bother. Always lovely to give good feedback, especially when it is genuinely deserved."
- Sally Mendonca, AFPST Executive Officer, Help for Heroes
"Since signing up to Trinity, my payments have become lower, and I'm on a reward based scheme where I get rewarded based on a lower premium to keep fit. This is great for fitness professionals. Stacey has been 10/10 for customer service, chasing up everything and speaking in English - thats squaddy language - enbabling prompt sorting out of all my issues."
- Cpt Sales, 2 Para
"Recently moved home which is stressful enough without having to think of arranging insurance for me and my home. The options provided by Trinity are perfect for both my home and personal insurance. Stacey made the process of arranging suitable insurance to cover all my needs painless and is a credit to the company. Will definitely recommend both Trinity, and Stacey to anyone needing insurance."
- WO2 Samways, 3 Para
"I recently reviewed all my policies with my local Trinity agent and was surprised to see how good value their products are, compared to what I have had before. I am now spending far less per month and have a lot more cover in place than before. I'm very happy with the brilliant customer service and the attention that the Trinity agents provide. Thank you."
- E Mackenzie
"My experience of Trinity has always been a friendly professional one, they offer excellent value for money services while specialising in the needs of the forces community, there is a broad spectrum of other products that everyone would find useful and matched to suit individual needs. In particular the staff are always well presented, polite and non pushy when offering advice."
- D Tickner
"Your customer care executive, Kirsty Pickering, took care of all my queries in a jiffy. She also provided timely and helpful advice regarding my insurance policies. She let me know all the important information regarding the product including its features. Kirsty was extremely attentive and she listened to all my concerns with a great deal of patience. I was very thankful that Kirsty explained which product will suit my needs best. She has a caring approach and she is a true professional."
- T Bent, Sgt
"Always diligent, happy, outgoing and professional; Kirsty Pickering at Trinity remains my and many of my colleagues only 'go to' lady for all insurances. Prior to procuring our family home in late March 2016 - I approached Kirsty with regards to 'bricks and mortar' insurance and individual insurance / critical illness for my spouse, at this point only associating her with specific and bespoke military insurances. Yet again she visited my family home and was simply awesome, Kirsty managed all the insurances that were required for my Mortgage agreement, as well as going the extra mile and amending my wife's critical illness cover and both our life insurance policies, giving us greater cover for much better value and bespoke cover for my residence in the mess and home contents. Simply an invaluable asset to any company or corporation, passionate and honest - Kirsty would be a valuable find for sure."
- Sgt A Mears, 23 Engr Regt RE, Woodbridge
"After being with the same insurance company for over 10 years I like many others thought I was getting the best deal. After speaking to Hayley from Trinity insurance I soon found out that I was wrong. Not only have i been given better cover for my kit at a cheaper price I have changed my life insurance and now have better cover for me and my family at a cheaper price than I was paying before just for myself.With excellent advice and choice I would definitely recommend Trinity Insurance to others."
- S McGylnn
"Profound, knowledgeable, a rear sapient, all these describe Kirsty and more. She is a true asset to have within any business organisation. I have known Kirsty for only a few short months and this goes without say, this is the first time I have gotten any services where the customer service representative is precise, direct, intuitive, informative and also a friend.I have dealt with a customer service rep in the past but nothing compared to what Kirsty conjured up in days. I am happy with the product bought and is currently delighted with the benefits I am getting. Kirsty is talented without a doubt and also pillar within your organisation."
- R Gregory-Best
"I have always found that you are approachable and professional and friendly and always there to help to get us the best deals that you can. Contactable even on her days off which I have done and with drama from her at all. Any questions raised and didn't know the answer she will find out and get back to you and messages to see if everything is ok with the product and general well-being. Kind and courteous and a pleasure to have met."
- LCpl Sayer, 21 Engr Regt RE, Tidworth
"My experience in dealing with Kirsty has been pleasent. The insurance package which I signed up for was tailored to my needs, and Kirsty was very helpful when giving me advice, so that I am not paying for things that I shouldn't be. She is easily contactable, as is Trinity."
- R Gurung
"I would like to give feedback for Trinity Services. We took out numerous Insurances with them. Rachel was really helpful , saved us money on what we was currently paying and went in depth with everything we needed to know. I would highly rate them."
- Mrs K Eason